Terms and Conditions of Use

Last Updated: 01 February 2026

Welcome to the BHI Platform website ("the Site"), operated by RPS, a TetraTech Company. Your access to and use of the Site is governed by these Terms and Conditions. By logging into the Site, you agree to comply with these terms in full. If you do not agree, please refrain from logging in and cease using the Site immediately. These Terms and Conditions constitute a binding agreement between you and us, and we recommend that you print a copy for your records.

1. Acceptance of Terms

By accessing or using the Site, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. If you do not agree, you must not access or use the Site.

2. Log-In and Password

Your log-in credentials are personal to you. It is your responsibility to keep them secure and not disclose them to unauthorized individuals. You must notify us immediately if you suspect that your log-in or password has been compromised. You are responsible for all activities that occur under your account.

3. Availability of the Site

We strive to make the Site available 7 days a week. However, you acknowledge that the Site may be temporarily unavailable for maintenance or due to circumstances beyond our control, including internet outages or actions by third parties. We do not guarantee that the Site will be error-free. If you experience difficulties accessing the Site, please contact our Help Desk at 020 7261 0866, available Monday to Friday from 9:00 AM to 5:00 PM (excluding Bank Holidays).

4. User Conduct

You agree not to impersonate any other user or engage in any activity that could harm the Site or its users. You agree to indemnify us for any liabilities incurred as a result of your breach of this provision.

5. Confidentiality and Data Protection

You acknowledge that the materials on the Site may contain confidential information. You agree to keep all such information confidential and not disclose it without our prior written consent. By using the Site, you consent to receive automated notifications and reminders related to your usage.

When uploading files or sending messages, you may handle confidential information. Users must not upload or reference personal data about any individuals without their consent. Personal Data includes any information that can identify an individual. Please consult your own policies regarding personal data processing. Our Privacy Policy is available on the Site.

6. Information Accuracy

We make reasonable efforts to ensure that the information provided on the Site is accurate and up to date. However, we do not guarantee the completeness or accuracy of the information and are not liable for any losses arising from inaccuracies. If you notice any discrepancies in the information related to your facility or premises, please inform us.

7. Intellectual Property Rights

All content, trademarks, and other intellectual property rights on the Site are owned by or licensed to RPS. You may not reproduce, distribute, or create derivative works from any content on the Site without our prior written consent.

8. Third-Party Links

The Site may contain links to third-party websites. We do not endorse or assume any responsibility for the content or practices of these websites. You access them at your own risk.

9. Limitation of Liability

We are not liable for any indirect or consequential losses, including loss of profit, revenue, or goodwill arising from your use of the Site or reliance on any information provided, except in cases of our negligence. We accept liability for death or personal injury caused by our negligence or for fraudulent misrepresentation.

10. Termination

We reserve the right to suspend or terminate your access to the Site at our discretion, without notice, if you violate these Terms and Conditions or engage in conduct that we deem inappropriate.

11. Governing Law

These Terms and Conditions are governed by English law. You agree to submit to the jurisdiction of the English courts in the event of a dispute. We aim to ensure that the Site complies with English law but not with the laws of any other jurisdiction.

12. Amendments to Terms

We may update these Terms and Conditions from time to time. We will notify you of any significant changes by posting a notice on the Site or via email. Your continued use of the Site after any changes constitutes your acceptance of the new Terms and Conditions.

13. General Provisions

Failure to enforce any right under these Terms and Conditions does not constitute a waiver of that right. If any provision of these Terms and Conditions is found to be unenforceable, the remaining provisions will remain in effect.

14. Contact Information

For any questions or concerns regarding these Terms and Conditions, please contact us at [Insert Contact Information].